Developing others through life

By | Business
Carol helps others through self development.

Helping people develop has become Carol Brook’s passion.Throughout the duration of Carol Brook’s life, she gained many different career paths. As a youngster she learned to read easily and loved reading more than anything. However, as a service child flitting from school to school she found her own way of studying in secondary school, which helped her blossom.

She headed off to Liverpool Polytechnic to study Library and Information Studies. She worked as a librarian in the public sector for over 30 years being responsible for the operational delivery and development of library services within three County Councils.

During her time at Polytechnic, she joined the University Officer Training Corps and within 18 months had been commissioned into the TA. Side by side with her professional career, she was an officer, working her way through to commanding a Squadron and a Regiment – with command of a staff unit in between the two. She took a team of staff officers out to join the NATO command, which moved into Kosovo during 1999 and worked on the Line of Communication seeing people, vehicles, equipment and supplies in and out of the operating theatre.

From 2005 she led the CILIP Mentoring programme, setting up the training package and overseeing the delivery of over 50 training sessions for Mentors. Since the early 1980s, she has been involved in the qualification process for CILIP, training, assessing applications and mentoring candidates for Certification, Chartership & Fellowship qualifications and presently chairs the CILIP Professional Development Group.

She loves understanding how others learn and is passionate about helping people learn effectively. Throughout Carol Brook’s career, she has been heavily involved in training and development, delivering training in a range of areas for both internal staff and external community agencies through the Council, programmes for professional librarians and TA units.

Carol works with many groups.

In 2010 she found Chrysalis Coaching and Development after completing a coaching qualification. Over the years Carol delivered programmes to the NHS, other local authorities, charities and within the Chartered Institute. She trained to deliver the Jigsaw Discovery Tool and became an accredited partner. She enjoys using this tool – such a simple yet highly memorable tool which helps people both understand their own style of thinking, decision making and communication styles and how to understand and improve their interaction with other people. “The responses from people when they have used the tool range from ‘amazingly accurate’ to ‘now I understand why they were unable to understand what I was asking them to do” says Carol. Teams improve their ability to work together substantially and individuals, especially leaders, improve how they work with their team making the whole role of leadership so much better. A number of her clients has said ‘if only I’d known all these years ago!’ This tool is definitely my USP!”

the Jupital had the opportunity to chat with Carol:

What is the best part of changing a career path for you?

“I’ve loved all my careers, however, change has opened up new avenues, offered me much more flexibility and more time to do charity work as well. Been primarily in local government it is wonderful working with other sectors, small businesses and charities and being able to share with them too. I also love to concentrate on my own development as when I need to and enjoy going to other people’s sessions and learning more.”

Where do you get your motivation from to do what you are doing?

Carol teaching helps many individuals.

“I love delivering training! I enjoy seeing people get an ‘aha’ moment when they discover something about themselves or the way they work and how they are able to change things.  All my life I’ve enjoyed seeing people develop past whatever they thought they might do or be.  I have to admit money is far from being my motivation – we all need it and it helps make life comfortable. However, it is far from my raison d’être.”

What are the major rewards of what you do?

“Seeing people develop, get new jobs, understand themselves and become happier.  Life is too short and whatever I am able to do in order to help people find their way makes my life worthwhile.  When I’m working with qualification candidates I get the biggest buzz – perhaps even more than they do – when they pass!  And of course, when I am training people I get a high of enjoyment – what more might I ask for?!”

Carol Brook’s business.

In 2012 Carol decided to develop the business further by starting to network in order to gain an understanding of how other businesses, especially sole traders, worked and to develop a support network. She retired from local government in December 2016 and is now concentrating on furthering her business, attracting both businesses from the library world where she is well known and developing programmes, which may suit small business leaders.

To find out how to work with Carol click here. Carol is also available through her social media link:


How might changing a career path numerous times better a person’s lifestyle?


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